req_fa49bfc4c77b

Received 2026-10-02 08:47:10 UTC via web · ← all requests

type
general inquiry
confidence
0.95
routing
auto
model path
claude-haiku-4-5 ok→auto-accepted
dispatcher note
This is a spam/solicitation message from a third party offering marketing services, not a customer requesting restoration work or asking about company services.
customer text
Hi! I found your page and wanted to share a brief message. We help businesses connect with website owners through contact forms. Try the service with up to 50,000 messages at no cost. One million message sends cost $59. If this approach interests you, contact us via chat. Looking forward to hearing from you. Telegram - https://t.me/FeedbackFormEU WhatsApp - https://wa.me/375259112693 We handle all communication through chat.
customer reply
Thank you for reaching out. We're a restoration services company specializing in water, fire, mold, and storm damage—it appears your message may have been intended for a different business. If you have a restoration need we can help with, please let us know the details of your situation.
life safety
false
status
analyzed

Audit trail

Every pipeline step in order, with the exact values recorded at that step — including model attempts, token usage, errors, and the escalation decision. Where a human worked the request, the escalation_* workflow events continue the same trail.

1. received

2026-10-02 08:47:10 UTC
request
4 keys — request_id, raw_text, channel, … 
{
  "request_id": "req_fa49bfc4c77b",
  "raw_text": "Hi! I found your page and wanted to share a brief message. We help businesses connect with website owners through contact forms. Try the service with up to 50,000 messages at no cost. One million message sends cost $59. If this approach interests you, contact us via chat. Looking forward to hearing from you. Telegram - https://t.me/FeedbackFormEU WhatsApp - https://wa.me/375259112693 We handle all communication through chat.",
  "channel": "web",
  "received_at": "2026-10-02T08:47:10.505113+00:00"
}
raw_chars
450

2. validated

2026-10-02 08:47:10 UTC
status
passed
checks
3 items 
[
  "non_empty",
  "length_bounds",
  "channel"
]

3. service_area

2026-10-02 08:47:10 UTC
mentions
0 items 
[]
in_service_area
null

4. life_safety_screen

screen clear 2026-10-02 08:47:10 UTC
matched_terms
0 items 
[]
triggered
false

5. hazard_screen

screen clear 2026-10-02 08:47:10 UTC
matched_terms
0 items 
[]
triggered
false

6. classified

2026-10-02 08:47:12 UTC
request_type
general_inquiry
confidence
0.95
prompt_config_version
1.2.0
prompt_config_fingerprint
453231eb1878
classifier
llm
model_used
claude-haiku-4-5
attempts
1 item 
[
  {
    "model": "claude-haiku-4-5",
    "usage": {
      "input_tokens": 635,
      "output_tokens": 54
    },
    "retries": 0
  }
]

7. reply_drafted

2026-10-02 08:47:13 UTC
revision
0
reply
Thank you for reaching out. We're a restoration services company specializing in water, fire, mold, and storm damage—it appears your message may have been intended for a different business. If you have a restoration need we can help with, please let us know the details of your situation.
model_used
claude-haiku-4-5
usage
2 keys — input_tokens, output_tokens 
{
  "input_tokens": 408,
  "output_tokens": 63
}
retries
0

8. reply_reviewed

2026-10-02 08:47:14 UTC
revision
0
approved
true
reasons
0 items 
[]
checker
critic_llm
model_used
claude-haiku-4-5
usage
2 keys — input_tokens, output_tokens 
{
  "input_tokens": 558,
  "output_tokens": 13
}
retries
0

9. customer_reply

2026-10-02 08:47:14 UTC
source
drafted
revisions_used
0
reply
Thank you for reaching out. We're a restoration services company specializing in water, fire, mold, and storm damage—it appears your message may have been intended for a different business. If you have a restoration need we can help with, please let us know the details of your situation.

10. finalized

2026-10-02 08:47:14 UTC
request_type
general_inquiry
confidence
0.95
escalate_to_human
false
life_safety
false
action
passed
confidence_threshold
0.7
threshold_source
global