req_6fc16ffdbde9

Received 2026-10-12 12:44:43 UTC via web · ← all requests

type
general inquiry
confidence
0.95
routing
auto
model path
claude-haiku-4-5 ok→auto-accepted
dispatcher note
This is a fundraising request unrelated to restoration services; the sender appears to have contacted the wrong organization.
customer text
I'm asking you for just one cup of coffee (to support the project with $1) on GoFoundMe. In exchange, I'll send you a book I've been working on for two years now, and it will be ready soon. It helps reduce anxiety (I live without anxiety or depression). All I ask is a cup of coffee and sign up for my newsletter at b1ble.org. I'll send it to you by email once the book is ready. https://gofund.me/772f20e35
customer reply
Thank you for reaching out. It appears you may have contacted us by mistake — we're a restoration services company specializing in water, fire, mold, and storm damage recovery. For your fundraising inquiry, you'll want to connect directly with the appropriate platform or organization. If you have any restoration or damage-related needs in the future, we're here to help.
life safety
false
status
analyzed

Audit trail

Every pipeline step in order, with the exact values recorded at that step — including model attempts, token usage, errors, and the escalation decision. Where a human worked the request, the escalation_* workflow events continue the same trail.

1. received

2026-10-12 12:44:43 UTC
request
4 keys — request_id, raw_text, channel, …
{
  "request_id": "req_6fc16ffdbde9",
  "raw_text": "I'm asking you for just one cup of coffee (to support the project with $1) on GoFoundMe. In exchange, I'll send you a book I've been working on for two years now, and it will be ready soon. It helps reduce anxiety (I live without anxiety or depression). All I ask is a cup of coffee and sign up for my newsletter at b1ble.org. I'll send it to you by email once the book is ready. https://gofund.me/772f20e35",
  "channel": "web",
  "received_at": "2026-10-12T12:44:43.507026+00:00"
}
raw_chars
410

2. validated

2026-10-12 12:44:43 UTC
status
passed
checks
3 items
[
  "non_empty",
  "length_bounds",
  "channel"
]

3. service_area

2026-10-12 12:44:43 UTC
mentions
0 items
[]
in_service_area
null

4. life_safety_screen

screen clear 2026-10-12 12:44:43 UTC
matched_terms
0 items
[]
triggered
false

5. hazard_screen

screen clear 2026-10-12 12:44:43 UTC
matched_terms
0 items
[]
triggered
false

6. classified

2026-10-12 12:44:46 UTC
request_type
general_inquiry
confidence
0.95
prompt_config_version
1.2.0
prompt_config_fingerprint
453231eb1878
classifier
llm
model_used
claude-haiku-4-5
attempts
1 item
[
  {
    "model": "claude-haiku-4-5",
    "usage": {
      "input_tokens": 642,
      "output_tokens": 48
    },
    "retries": 0
  }
]

7. reply_drafted

2026-10-12 12:44:47 UTC
revision
0
reply
Thank you for reaching out. It appears you may have contacted us by mistake — we're a restoration services company specializing in water, fire, mold, and storm damage recovery. For your fundraising inquiry, you'll want to connect directly with the appropriate platform or organization. If you have any restoration or damage-related needs in the future, we're here to help.
model_used
claude-haiku-4-5
usage
2 keys — input_tokens, output_tokens
{
  "input_tokens": 410,
  "output_tokens": 79
}
retries
0

8. reply_reviewed

2026-10-12 12:44:49 UTC
revision
0
approved
true
reasons
0 items
[]
checker
critic_llm
model_used
claude-haiku-4-5
usage
2 keys — input_tokens, output_tokens
{
  "input_tokens": 582,
  "output_tokens": 13
}
retries
0

9. customer_reply

2026-10-12 12:44:49 UTC
source
drafted
revisions_used
0
reply
Thank you for reaching out. It appears you may have contacted us by mistake — we're a restoration services company specializing in water, fire, mold, and storm damage recovery. For your fundraising inquiry, you'll want to connect directly with the appropriate platform or organization. If you have any restoration or damage-related needs in the future, we're here to help.

10. finalized

2026-10-12 12:44:49 UTC
request_type
general_inquiry
confidence
0.95
escalate_to_human
false
life_safety
false
action
passed
confidence_threshold
0.7
threshold_source
global