req_15e36f231070

Received 2026-10-06 09:15:59 UTC via web · ← all requests

type
general inquiry
confidence
0.95
routing
auto
model path
claude-haiku-4-5 ok→auto-accepted
dispatcher note
This is a spam/scam message about luxury vehicles with no mention of any restoration services or property damage issues.
customer text
WHY A 2026 ROLLS-ROYCE PHANTOM FOR $15,000 IS THE ULTIMATE CHOICE https://telegra.ph/How-to-get-a-new-2026-Rolls-Royce-Phantom-for-just-15000-Message-ID-331729-09-28
customer reply
This request doesn't appear to be related to restoration services. If you've experienced water, fire, mold, storm, or other property damage, please resubmit your request with details about the damage, and we'll be in touch with next steps.
life safety
false
status
analyzed

Audit trail

Every pipeline step in order, with the exact values recorded at that step — including model attempts, token usage, errors, and the escalation decision. Where a human worked the request, the escalation_* workflow events continue the same trail.

1. received

2026-10-06 09:15:59 UTC
request
4 keys — request_id, raw_text, channel, …
{
  "request_id": "req_15e36f231070",
  "raw_text": "WHY A 2026 ROLLS-ROYCE PHANTOM FOR $15,000 IS THE ULTIMATE CHOICE https://telegra.ph/How-to-get-a-new-2026-Rolls-Royce-Phantom-for-just-15000-Message-ID-331729-09-28",
  "channel": "web",
  "received_at": "2026-10-06T09:15:59.886809+00:00"
}
raw_chars
165

2. validated

2026-10-06 09:15:59 UTC
status
passed
checks
3 items
[
  "non_empty",
  "length_bounds",
  "channel"
]

3. service_area

2026-10-06 09:15:59 UTC
mentions
0 items
[]
in_service_area
null

4. life_safety_screen

screen clear 2026-10-06 09:15:59 UTC
matched_terms
0 items
[]
triggered
false

5. hazard_screen

screen clear 2026-10-06 09:15:59 UTC
matched_terms
0 items
[]
triggered
false

6. classified

2026-10-06 09:16:02 UTC
request_type
general_inquiry
confidence
0.95
prompt_config_version
1.2.0
prompt_config_fingerprint
453231eb1878
classifier
llm
model_used
claude-haiku-4-5
attempts
1 item
[
  {
    "model": "claude-haiku-4-5",
    "usage": {
      "input_tokens": 605,
      "output_tokens": 49
    },
    "retries": 0
  }
]

7. reply_drafted

2026-10-06 09:16:03 UTC
revision
0
reply
This request doesn't appear to be related to restoration services. If you've experienced water, fire, mold, storm, or other property damage, please resubmit your request with details about the damage, and we'll be in touch with next steps.
model_used
claude-haiku-4-5
usage
2 keys — input_tokens, output_tokens
{
  "input_tokens": 374,
  "output_tokens": 56
}
retries
0

8. reply_reviewed

2026-10-06 09:16:05 UTC
revision
0
approved
true
reasons
0 items
[]
checker
critic_llm
model_used
claude-haiku-4-5
usage
2 keys — input_tokens, output_tokens
{
  "input_tokens": 522,
  "output_tokens": 13
}
retries
0

9. customer_reply

2026-10-06 09:16:05 UTC
source
drafted
revisions_used
0
reply
This request doesn't appear to be related to restoration services. If you've experienced water, fire, mold, storm, or other property damage, please resubmit your request with details about the damage, and we'll be in touch with next steps.

10. finalized

2026-10-06 09:16:05 UTC
request_type
general_inquiry
confidence
0.95
escalate_to_human
false
life_safety
false
action
passed
confidence_threshold
0.7
threshold_source
global