req_0e1bbf3c9fd6
Received 2026-10-11 06:43:48 UTC via web · ← all requests
- type
- general inquiry
- confidence
- 0.95
- routing
- auto
- model path
- claude-haiku-4-5 ok→auto-accepted
- dispatcher note
- This is a spam/scam message with no legitimate service request; classified as general inquiry since it contains no damage description and requires human review for disposition.
- customer text
- READ THE NEWS AND EARN $50,000,000 PER MONTH SECONDARILY https://telegra.ph/Read-the-latest-news-and-earn-50000000-in-a-month-Message-ID-293663-10-05
- customer reply
- We appreciate you reaching out, but we don't recognize a service request related to water, fire, mold, storm, or other restoration needs in your message. If you've experienced property damage and need our help, please resubmit with details about what happened, and we'll be happy to assist.
- life safety
- false
- status
- analyzed
Audit trail
Every pipeline step in order, with the exact values recorded at that step —
including model attempts, token usage, errors, and the escalation decision. Where a human
worked the request, the escalation_* workflow events continue the same trail.
1. received
2026-10-11 06:43:48 UTC- request
-
4 keys — request_id, raw_text, channel, …
{ "request_id": "req_0e1bbf3c9fd6", "raw_text": "READ THE NEWS AND EARN $50,000,000 PER MONTH SECONDARILY https://telegra.ph/Read-the-latest-news-and-earn-50000000-in-a-month-Message-ID-293663-10-05", "channel": "web", "received_at": "2026-10-11T06:43:48.090878+00:00" } - raw_chars
149
2. validated
2026-10-11 06:43:48 UTC- status
- passed
- checks
-
3 items
[ "non_empty", "length_bounds", "channel" ]
3. service_area
2026-10-11 06:43:48 UTC- mentions
-
0 items
[]
- in_service_area
null
4. life_safety_screen
screen clear 2026-10-11 06:43:48 UTC- matched_terms
-
0 items
[]
- triggered
false
5. hazard_screen
screen clear 2026-10-11 06:43:48 UTC- matched_terms
-
0 items
[]
- triggered
false
6. classified
2026-10-11 06:43:50 UTC- request_type
- general_inquiry
- confidence
0.95- prompt_config_version
- 1.2.0
- prompt_config_fingerprint
- 453231eb1878
- classifier
- llm
- model_used
- claude-haiku-4-5
- attempts
-
1 item
[ { "model": "claude-haiku-4-5", "usage": { "input_tokens": 590, "output_tokens": 57 }, "retries": 0 } ]
7. reply_drafted
2026-10-11 06:43:51 UTC- revision
0- reply
- We appreciate you reaching out, but we don't recognize a service request in your message. If you've experienced water damage, fire, mold, storm damage, or another property emergency, please resubmit with details about what happened and we'll be happy to help. A team member will review your request and contact you.
- model_used
- claude-haiku-4-5
- usage
-
2 keys — input_tokens, output_tokens
{ "input_tokens": 367, "output_tokens": 70 } - retries
0
8. reply_reviewed
2026-10-11 06:43:53 UTC- revision
0- approved
false- reasons
-
1 item
[ "This is spam/scam content, not a legitimate customer request for restoration services" ]
- checker
- critic_llm
- model_used
- claude-haiku-4-5
- usage
-
2 keys — input_tokens, output_tokens
{ "input_tokens": 521, "output_tokens": 30 } - retries
0
9. reply_drafted
2026-10-11 06:43:55 UTC- revision
1- reply
- We appreciate you reaching out, but we don't recognize a service request related to water, fire, mold, storm, or other restoration needs in your message. If you've experienced property damage and need our help, please resubmit with details about what happened, and we'll be happy to assist.
- model_used
- claude-haiku-4-5
- usage
-
2 keys — input_tokens, output_tokens
{ "input_tokens": 396, "output_tokens": 66 } - retries
0
10. reply_reviewed
2026-10-11 06:43:56 UTC- revision
1- approved
true- reasons
-
0 items
[]
- checker
- critic_llm
- model_used
- claude-haiku-4-5
- usage
-
2 keys — input_tokens, output_tokens
{ "input_tokens": 517, "output_tokens": 13 } - retries
0
11. customer_reply
2026-10-11 06:43:56 UTC- source
- drafted
- revisions_used
1- reply
- We appreciate you reaching out, but we don't recognize a service request related to water, fire, mold, storm, or other restoration needs in your message. If you've experienced property damage and need our help, please resubmit with details about what happened, and we'll be happy to assist.
12. finalized
2026-10-11 06:43:56 UTC- request_type
- general_inquiry
- confidence
0.95- escalate_to_human
false- life_safety
false- action
- passed
- confidence_threshold
0.7- threshold_source
- global