req_0d4bd94f64cc
Received 2026-09-28 23:11:26 UTC via web · ← all requests
- type
- general inquiry
- confidence
- 0.95
- routing
- auto
- model path
- claude-haiku-4-5 ok→auto-accepted
- dispatcher note
- This is spam/solicitation unrelated to restoration services; classified as general inquiry by default since no actual service request is present.
- customer text
- ENJOY CONCIERGE SERVICE INTEGRATIONS IN A 2026 ROLLS-ROYCE PHANTOM FOR $15,000 https://telegra.ph/How-to-get-a-new-2026-Rolls-Royce-Phantom-for-just-15000-Message-ID-109766-09-27
- customer reply
- Thank you for reaching out, but this inquiry doesn't appear to relate to restoration services such as water, fire, mold, or storm damage. If you've experienced property damage and need assistance, please submit a new request with details about your situation, and we'll be happy to help.
- life safety
- false
- status
- analyzed
Audit trail
Every pipeline step in order, with the exact values recorded at that step —
including model attempts, token usage, errors, and the escalation decision. Where a human
worked the request, the escalation_* workflow events continue the same trail.
1. received
2026-09-28 23:11:26 UTC- request
-
4 keys — request_id, raw_text, channel, …
{ "request_id": "req_0d4bd94f64cc", "raw_text": "ENJOY CONCIERGE SERVICE INTEGRATIONS IN A 2026 ROLLS-ROYCE PHANTOM FOR $15,000 https://telegra.ph/How-to-get-a-new-2026-Rolls-Royce-Phantom-for-just-15000-Message-ID-109766-09-27", "channel": "web", "received_at": "2026-09-28T23:11:26.611965+00:00" } - raw_chars
178
2. validated
2026-09-28 23:11:26 UTC- status
- passed
- checks
-
3 items
[ "non_empty", "length_bounds", "channel" ]
3. service_area
2026-09-28 23:11:26 UTC- mentions
-
0 items
[]
- in_service_area
null
4. life_safety_screen
screen clear 2026-09-28 23:11:26 UTC- matched_terms
-
0 items
[]
- triggered
false
5. hazard_screen
screen clear 2026-09-28 23:11:26 UTC- matched_terms
-
0 items
[]
- triggered
false
6. classified
2026-09-28 23:11:29 UTC- request_type
- general_inquiry
- confidence
0.95- prompt_config_version
- 1.2.0
- prompt_config_fingerprint
- 453231eb1878
- classifier
- llm
- model_used
- claude-haiku-4-5
- attempts
-
1 item
[ { "model": "claude-haiku-4-5", "usage": { "input_tokens": 608, "output_tokens": 52 }, "retries": 0 } ]
7. reply_drafted
2026-09-28 23:11:30 UTC- revision
0- reply
- Thank you for reaching out, but this inquiry doesn't appear to relate to restoration services such as water, fire, mold, or storm damage. If you've experienced property damage and need assistance, please submit a new request with details about your situation, and we'll be happy to help.
- model_used
- claude-haiku-4-5
- usage
-
2 keys — input_tokens, output_tokens
{ "input_tokens": 380, "output_tokens": 62 } - retries
0
8. reply_reviewed
2026-09-28 23:11:32 UTC- revision
0- approved
true- reasons
-
0 items
[]
- checker
- critic_llm
- model_used
- claude-haiku-4-5
- usage
-
2 keys — input_tokens, output_tokens
{ "input_tokens": 531, "output_tokens": 13 } - retries
0
9. customer_reply
2026-09-28 23:11:32 UTC- source
- drafted
- revisions_used
0- reply
- Thank you for reaching out, but this inquiry doesn't appear to relate to restoration services such as water, fire, mold, or storm damage. If you've experienced property damage and need assistance, please submit a new request with details about your situation, and we'll be happy to help.
10. finalized
2026-09-28 23:11:32 UTC- request_type
- general_inquiry
- confidence
0.95- escalate_to_human
false- life_safety
false- action
- passed
- confidence_threshold
0.7- threshold_source
- global